Providing great apparel since 2008
We hope to have your questions answered on this page!
If not contact us, we are always
happy to help!
Using the online design studio
The studio makes customizing your apparel fun & easy!
You can watch this short demo to get the most out of the studio’s features.
It really is easy as 123! Choose the apparel you want from the catalog. Use the NEW! Add a Logo link that brings you to the design lab. Add your text & art, customize the product color and submit! That’s all there is to it!
What happens after you submit a request
For each and every request that we receive, we look over & create a virtual sample
with price quote.
We will make any necessary adjustments:
•Center the artwork/ Make sure location placement is correct
•Remove any background/ Sharpen image
•Enhance detail and match colors if needed.
Personalization and Special Requests
We know sometimes, a customer may want different names &/or numbers printed on each garment for sports teams, leagues, family gatherings, etc. We make it easy & affordable to make that happen! Simply design one in the studio with the art, and personalization and let us know the rest! We will make the samples for you to approve & get you the gear you want, just right.
Pricing and Ordering Information
How pricing works- We figure your item quote by: a) the Style & Color of the apparel; b) the Number of Ink colors that are in the design; c) the Quantity of product needed.
What does ‘All inclusive pricing” mean- The price we quote is the price you pay, that’s it! There are no set-up fees, no screen prep charges, never added costs by using our design specialists help or the studio software. We also offer FREE standard shipping within the U.S.A. *Rush shipping is also available, costs calculated by item / destination/ shipping carrier.
What types of payment may I use -We invoice using Pay Pals trusted system. A payment
can quickly be made online using a PayPal account, or any major bank or credit card.
If you prefer to not use the PayPal method (submit payment online), please call us
and we can process your credit card (Visa, Master card, Discover, American Express)
over the phone with our company processor. We also accepts check payments, e-checks,
money transfers and money orders. Please note that production begins once payment
is cleared.
How to place an order
We do not offer a “pay now” or “checkout” option without some communication first. We find that in order to provide you the very best, hands on service and to be absolutely sure you will receive the exact item you requested, we like to:
Review the request and art/ design; Evaluate & quote the very best price (even offer similar, more cost efficient product as another option); be sure you approve the quote and the virtual sample and then provide an ordering page to finalize the order.
Delivery Information
Standard shipping is included in your price quote. We guarantee that your order will be delivered within 14 days (10 business days) after the date the order was finalized. Rush Delivery -Need it sooner? No problem. We offer 7 day rush shipping (5 business days) at a cost of 20% of your order. Super Rush (within 3-5 days) IF POSSIBLE can happen, depending on your location, the product/ design and quantity.
Guaranteed Satisfaction
What is the best advertising possible for any company? Satisfied
customers. We guarantee the lowest prices on the Internet. No really!
If you find a lower price for the same item on the Internet, send us a copy of the quote page showing the lower price and we will match or beat the price. Why would we do that? Easy ... we want your business.
We are positive that you will be pleased with our work & use us for all your print
needs in the future.
We guarantee our work- Exceeding our customers’ expectations is our goal.
We give you, our customers, our friends, this promise. We will provide quality products
and friendly service.
But just like everyone else, we have our own set of limitations.
We offer our complete satisfaction guarantee for imperfect items reported within
24 hours from the day that our customers received their product. As we strive to
meet (and exceed) your expectations, if there happens to be any errors on our behalf,
we sincerely apologize and will replace the item(s) in a timely manner.
We try to
make the process of ordering custom apparel simple, and our site user friendly.
However,
if your order does not turn out how you wanted or had hoped for you can file a claim
with us and we will try our hardest to find a resolution. Submit this claim form
within 14 calendar days after receiving your product, including as much information
as possible so we can process your claim. All claims are handled on an individual,
case by case basis.
